Berks Technical Institute
Administrative Office Support - Diploma

Get Real! Get It Done!

Train for administrative positions in today’s business office! Upon completion of the 9-month Administrative Office Support Diploma program a graduate will be trained to work in office settings or professional workspace environments, performing basic office duties such as: filing, faxing, e-mailing, keyboarding, research, composing business documents, keeping records, compiling spreadsheets, preparation of income statements and balance sheets, and creating PowerPoint presentations.

Graduates will apply reasoning and analytical skills in ethical situations, and will show proficiency in using office machinery, such as copiers, fax machines, telephones, PCs, laptops, and ten-key calculators. They will perform these duties in a professional business-like manner recognizing the ergonomics, organizational structure and hierarchy of an office, as well as providing outstanding customer service to external and internal customers.

Program graduates will develop entry-level skills for employment in a variety of positions including but not limited to:

  • Executive Assistants
  • Administrative Assistants
  • Computer Operators
  • Data Entry
  • Word Processors
  • Typists
  • Office Clerks
  • Office Machine Operators
  • Proofreaders

This program is 9 months (days).
12 months (evenings).

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