Key Features of the Master’s Degree 18-month, 42-credit program. 11 residencies of between three and five days over 18 months or 24 months (depending on start date). All the advantages of face-to-face learning combined with the convenience of a distance education program. The opportunity to work with leading mediation practitioners and theorists. Individual coaching and mentoring emphasizing skill development. Solid advising relationships, both on campus and via ongoing telephone and e-mail communication. Supervised practice in the student’s home community. Final personal synthesis project integrating theory, research, and practical application. Key Features of the Graduate Certificate (Level 1 of the Master’s Degree) Six-month, 14-credit program. Two five-day residencies plus two three-day residencies over six months. Taught by leading mediation practitioners. Individual coaching emphasizing foundation conflict resolution skills. Designed for those who want to increase their effectiveness in managing conflict in their professional and personal lives.